Frequently asked questions

What is DeliFarm?

DeliFarm Market is an online marketplace that brings together Greek local producers with consumers, who are looking for quality and authentic Greek products from wherever they are.

Where do DeliFarm products come from?

All products come directly from certified producers from various regions of Greece. So you can shop in your cart from all over Greece with just one click.

What products are available at DeliFarm and how is their quality ensured?

At DeliFarm there are products from many categories. Traditional, organic, certified, PDO, vegan and many more. To ensure maximum quality, we select our producers with strict criteria and maintain regular communication with them. In addition, to ensure the greatest possible transparency, each user can leave ratings for each producer from whom a product was purchased.

How can I place an order? Can I send it as a gift?

You select the products you want, click "Add to Cart" and complete your order by following the simple steps to the checkout. Of course, the order can also be sent as a gift! Simply select "Send as a gift" when completing your order and you can also add a personal message.

Can I combine products from multiple manufacturers?

DeliFarm allows you to combine products from multiple producers into a single cart. The value of your products, shipping costs and delivery time are calculated for each of your choices, so you have a complete picture of your order with the greatest possible security.

What are the available payment methods?

We accept payments in many ways. Using a credit or debit card, Google Pay, Apple Pay, Klarna, PayPal are your available options. For more information click HERE.

How much does shipping cost and to which areas are shipments made?

Shipping costs are calculated based on weight and shipping area. Shipments are made nationwide and internationally. In remote or inaccessible areas, delivery time may vary. For more information, click HERE.

Can I return a product?

Product returns are accepted in accordance with our terms and conditions detailed in the "Returns Policy". For more information, click HERE. (→Returns Policy link)

Do I need to create an account to order?

No, you do not need to create an account to make your purchases at DeliFarm. You can select "Shop as a guest" and make your purchases this way. However, by creating an account at DeliFarm, you enjoy privileges, such as timely information about offers and discounted products and of course the ability to positively evaluate your favorite producers, so that they can continue to produce their unique products with the same love and passion. In addition, you create a list of favorite products, order history and speed up check out.

How can I become an affiliated producer/seller?

If you are a local producer and would like to join the DeliFarm Market community, please visit the “Become a Partner” page and fill out the relevant form. Additionally, you will find answers to any questions you may have on the “Partner FAQs” page.

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