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Terms & Conditions - DeliFarm Marketplace
1. Introduction
Welcome to DeliFarm Marketplace, an online platform that connects consumers with high-quality food and wellness products from small Greek producers. By using our website, you agree to the following Terms & Conditions, which outline your rights and obligations when using our services.
2. Provided Information & Products
DeliFarm ensures that all product descriptions, prices, and availability details are as accurate as possible. However, minor discrepancies may occur. Product availability is subject to change without prior notice.
3. Limitation of Liability
DeliFarm acts as an intermediary between buyers and small producers. We are not responsible for product quality, taste, or any potential defects. Customers should check product labels for allergens or dietary concerns before consumption.
4. Intellectual Property Rights
All content on the website, including text, images, and graphics, is the intellectual property of DeliFarm or its partners. Unauthorized reproduction, distribution, or use of any content is strictly prohibited.
5. User Obligations
Users must comply with all applicable laws and regulations while using our platform. It is forbidden to provide false information, manipulate reviews, or interfere with the website’s functionality in any way.
6. Transaction Security
DeliFarm implements industry-standard security measures to protect personal and payment information. However, users must also take personal precautions when handling sensitive data online.
7. Personal Data Protection
We collect and process personal data in compliance with GDPR regulations. Users have the right to access, modify, or request the deletion of their personal data.
8. Purchasing Products
Orders are processed upon payment confirmation. Prices include VAT and may change without notice. Customers will receive an order confirmation via email.
9. Right of Withdrawal
Customers may withdraw from a purchase within 14 days of receiving the product, except for perishable goods. Returns must be requested through our customer support team and comply with our return policy.
10. Supplier Responsibility & Warranty
Sellers are responsible for ensuring their products meet quality and safety standards. Any defects or issues should be reported to DeliFarm for resolution.
11. Order Cancellation
Orders can be canceled before shipment. Once an order is shipped, cancellation is no longer possible, and a return request must be submitted instead.
12. Payment Methods
DeliFarm accepts different payment methods, including credit/debit cards, PayPal, and bank transfers. All transactions are securely processed.
13. Shipping & Delivery
Shipping options vary by region. Estimated delivery times range from 5 to 10 business days. Customers will receive tracking information upon order shipment.
14. Governing Law & Jurisdiction
These Terms & Conditions are governed by Greek law. Any disputes shall be resolved in the courts of Athens.
By using DeliFarm Marketplace, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
For any questions, please contact our customer support team at info@delifarm.gr